Question 1

Use ReviewForest in Workiz

Accepted Answer

Workiz lets you sent you automated review requests when you assign clients a certain tag. It takes around 5 minutes to setup. This is how you include ReviewForest in your Workiz review requests:

1) Login to Workiz. 2) Click the Settings icon in the top right and choose Settings 3) Choose Notifications under General Settings.

|| If you already setup review requests in the past you must skip steps 5-8. Simply click on the request to edit it. 4) Click the +Add New Button. 5) Notify: Select Assigned Client 6) Notify by: Select SMS or Email, depending on your preference 7) By: Select Status 8 ) Status: Done This means that once you close a job, the email/SMS will be automatically sent 9) Subject & Message: Here's where you edit the template. Here's an example, please feel free to customize it to make it feel more personal. Make sure to edit the web address of the review forest with your own.

Subject: Review {{biz_name}} and plant a tree

```Hello {{first_name}},

Your {{job_type}} has now been completed. If you have any question about the service you received, please don’t hesitate to contact us.

We would really appreciate it, if you leave a review for us. As a sign of appreciation we will plant a real tree in your name.

Go here to leave a review and plant a tree: https://reviewforest.org/demo-page/

Thank you for your business. We look forward to working with you again in the future.

Sincerely {{biz_name}}.```

||| Make

Question 2

I can't find my business

Accepted Answer

If you are unable to find your business during the registration process at step 4 "Choose platforms / What is your business called on Google", this is probably because you have not entered a publicly visible address in your Google My Business account.

Currently, it is only possible to register with ReviewForest if your business has a publicly visible address on Google. You can easily test whether this is the case for your company by entering the company's address under the following link. If you find your company there, you can also find and register with ReviewForest by entering the same information.

| If you can't find your business at the Place Finder, you can't add it to ReviewForest: Google's Place ID Finder

How to make your address public

Login to your Google My Business account
Visit the Info tab in the left menu
Click the pen icon to add your address next to the location symbol (below your company name)

Alternative

We can understand if your company does not want to make its address public, so we are currently working on a solution that will allow you to register at ReviewForest without an address, using only your Google My Business account.

If you want us to inform you as soon as it's available, please send us an email with your request to mail@reviewforest.org

Question 3

Use API to show total amount of trees planted

Accepted Answer

In some cases you may not want to use our tree counter widget and implement a custom solution.

|| Please contact customer support to receive a personal token

1) Contact customer support to receive a personal token. 2) Go to Settings > External API . 3) Lookup the location id under Location

To connect to our API, access:

https://api.reviewforest.org/api/v3/location/usage-v2

Method: GET Query: { token: Enter the token you have received from customer support, location_id: location ID from the external API page }

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